
In the column “Action” click “Delete” and confirm. Go to: Overview => User and Participant Management => List of All Users Please note that the invoice and payment will also be transferred to the "new" user account.ĭon’t forget to insert the e-mail of the user that will now be deleted into the merged profile as a secondary e-mail address and check the box "Confirm validity now".ĭelete the user account that now has no more role as a participant. In that way, the participant registration will be transferred to another user. You can now click on the button “confirm reassignment of registration details” and the user’s profile information will be used to overwrite the details of the participant registration (see Image 3). In the segment “Select Another User for the Reassignment of a Registration for Participation” you can either choose a user with a name from the dropdown menu “New user for this participant registration” (if available) or enter the corresponding user ID into the field “User ID” (see Image 2).Ĭlick “Preview details of new user” to make the preview appear. In the right column “Actions” click “ Transfer Reg. Open the profile of the corresponding participant by clicking on the full name.


Go to: Overview => User and Participant Management => List of All Registrations for Participation Note that it may take a while to synchronize all emails for the shared inbox.The first of the three options would be to transfer the registration for participation (including payments) to the other user account. You’ll now see the shared inbox in the left-hand navigation pane.

